If a signer needs to sign by mark, what action should the notary take?

When a signer needs to sign by mark, it is essential for the notary to understand the circumstances surrounding this requirement. Option A involves inquiring about why the signer cannot provide a normal signature, which can be a critical step in ensuring that the notary is aware of the signer's capabilities and intentions. This action is particularly important because it allows the notary to assess whether the signer has the necessary mental competency and understanding to sign the document, as well as ensuring that they are not being coerced or manipulated in the process.

Understanding the reason behind the need for a mark helps to confirm that the signer meets the legal requirements for signing a document, and it may also provide context that is important for the notary's record-keeping and compliance with state laws regarding notarial acts. By asking this question, the notary is taking due diligence in their duties, ensuring that all parties involved are protected and that the signing process is conducted properly.

Allowing the signature by mark without questioning does not fulfill the notarial duty of verifying the circumstances surrounding the signing. Similarly, requiring a witness might be unnecessary if the notary is able to effectively establish the signer's intent and capability. Automatically declining the transaction would not be appropriate without first understanding the situation.